SERVICE MANGEMENT SOFTWARE FEATURES

GroundControl is a cloud hosted service management system. Designed with the mobile workforce in mind, it enables a business to monitor, instruct and report daily operations of their field-based staff from one device.Fully functioning on any mobile device, or computer system, Ground Control is an effective system, already used by a variety of businesses in the service sector. Currently, Ground Control Beta version is available completely free to users

  • Cloud Hosting

    Ground Control is completely cloud hosted, meaning that you and your workforce can access data from mobile devices or computers at anytime, anywhere. Excellent for those with large numbers of mobile workers!

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    Mobile Ready

    No need to purchase PDA’s or 4G ready tablets – our mobile app can be used on any mobile phone, in any location with internet connection.

  • Real time Job Management

    Ground Control is completely cloud hosted, meaning that you and your workforce can access data from mobile devices or computers at anytime, anywhere. Excellent for those with large numbers of mobile workers!

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    Powerful Reporting

    When it comes to monitoring your business, productivity reports can be priceless. Our reporting tool allocates processable information to members of staff, customers, contracts and dates, allowing you to report accurately and see where savings could be made.

  • Getting Your Priorities Right

    At Ground Control, we know that every business is different. Depending upon your industry, location and staff numbers, you’ll have different priorities to our other customers – no problem! Ground Control allows you to personalise the system by choosing which areas of operations are priorities to your business.

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    Who? When? Where?

    When it comes to monitoring your business, productivity reports can be priceless. Our reporting tool allocates processable information to members of staff, customers, contracts and dates, allowing you to report accurately and see where savings could be made.

  • Job Diary Management

    You’ve had a customer get in touch. They’re going to be home late, could you reschedule their visit for an hour later? Previously this might have meant contacting every member of your team asking who can switch some jobs around. Thanks to Ground Control, you can view all diaries, change jobs between employees to make sure you’re giving the best customer service to all. You can add, remove, switch between workforce and alter any tasks in a job diary from your office or field based location.

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    Electronic Job Cards

    Thanks to our cloud hosted system, both your office and field staff are aware of changes to job cards and schedules throughout the day. Whether it’s a change of address, name, task or adding an emergency visit, everyone will be updated in real time – no delays, no time wasted

  • Administrative Efficiency

    Ever considered how many hours your admin staff spend chasing up unreturned job cards, contacting the workforce for job updates or location? Not only does this decrease efficiency of the office staff, it also slows down your workforce. By logging in to Ground Control your admin staff can access this information in an instant, saving everyone time, and allowing them to remain focussed on their tasks at hand.